API
API status and roadmap
Where the Voxlera API stands today, what it will cover, and how to get early access.
Important
Status: in development — not publicly available. There are no API keys yet. The dashboard talks to Voxlera through internal endpoints that are authenticated with staff sessions and change without notice. Don’t build against them; integrations that do will break.
What you can use today
- Website embeds — the supported way to send new patient requests into Voxlera from a clinic’s website.
- Clinic-side integrations — clinics connect their practice management system, calendars and messaging accounts from the dashboard. See Integrations in the clinic guide.
What the API is for
The Voxlera API will let software a clinic already uses — websites, CRMs, booking tools, reporting — work with the same data and actions as the dashboard, without a person copying things across. The areas we hear the most demand for are:
- Leads — submit consultation and enquiry requests from your own forms, with consent captured in your flow.
- Calls and outcomes — read what happened on calls: status, outcome (confirmed, rescheduled, booked…), and scores.
- Patients and consent — look up patients and record or revoke consent.
- Events — be notified when something happens, such as a call finishing or a consultation being booked, instead of polling.
This list shows direction, not a commitment to specific endpoints or dates. Pages for each resource will be added to this section as they become available.
How it will be designed
A few principles are already fixed because the platform works this way today:
- Clinic-scoped access. Every credential belongs to one clinic and can only reach that clinic’s data.
- Least privilege. Access follows the same permission model as clinic staff (see Team, roles and permissions), so a key can be limited to exactly what an integration needs.
- Asynchronous actions. Requests that contact a patient are accepted and queued, not performed while you wait. You’ll get an identifier to follow the result.
- Consent first. Nothing the API does can contact a patient without a valid consent record.
- No provider details. Responses describe Voxlera concepts, never which telephony or AI vendors handled a call.
See Conventions for the request and response formats the API will use.
Early access
If you are building for a clinic and need programmatic access, ask the clinic to contact their Voxlera onboarding contact. Tell us what you want to build and which data it needs — early integrators shape which parts of the API ship first.