Agents
Aftercare instructions
Care instructions sent to patients automatically after their treatment. Coming soon.
Note
Coming soon. The aftercare agent is paused while Voxlera is in its pilot phase. You can already see it in the dashboard, but it can’t be switched on yet.
What it will do
When a treatment is marked as completed in your PMS, the aftercare agent sends the patient care instructions for that treatment — for example, what to avoid after an extraction or how to look after a new implant.
- One template per treatment type. You write the instructions once for each treatment, and the right ones go to each patient.
- By SMS or WhatsApp, whichever the patient has agreed to.
- Personalised with placeholders like
{{patientFirstName}},{{treatmentType}}and{{clinicPhone}}.
It can also check in with patients after their visit to ask how they’re recovering, and flag anyone who reports a problem so your team can follow up.
Example
Hello {{patientFirstName}}, here are your aftercare instructions following your {{treatmentType}} today at {{clinicName}}: please avoid smoking for 2 weeks and caffeine for 48 hours. If you have any concerns, call us on {{clinicPhone}}.
Getting ready
You can start writing your aftercare templates in Templates now, so they’re ready when the agent is switched on.